Privacy Policy

Effective June 15, 2026

HG Electric Inc. ("HG Electric," "we," "us," or "our") operates hgelectricincfg.com and provides electrical services in the Dallas–Fort Worth area. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

When you contact us through our website form, by phone, or by text message, we may collect your name, phone number, email address, service address, and details you provide about your project (including any photos you choose to share).

How We Use Your Information

We use your information to respond to your inquiries, schedule appointments, prepare and send quotes, dispatch and track technicians, and send service‑related updates and reminders you have requested.

SMS/Text Messaging & Consent

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

When you opt in to receive text messages from HG Electric, your phone number, text‑messaging opt‑in, and consent are used solely to deliver the messages you requested (such as appointment reminders, quotes, and service updates). This text‑messaging originator opt‑in data and consent will not be shared with any third parties or affiliates for marketing or promotional purposes.

How We Share Information

We do not sell or rent your personal information. We may share information only with trusted service providers who help us operate our business (for example, our messaging/CRM platform), and only to the extent needed to provide the services you requested. As stated above, mobile opt‑in and consent information is never shared for third‑party marketing.

Data Retention & Security

We retain your information only as long as necessary to provide our services and meet legal obligations, and we use reasonable administrative and technical safeguards to protect it.

Your Choices

You can opt out of text messages at any time by replying STOP. For help, reply HELP. You may also contact us to request access to or deletion of your information.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect their information.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

HG Electric Inc.
5930 Plum St. Unit 104, Watauga, TX 76148
Phone: (817) 541‑0740
Email: consultant@dfwaiservices.com